SHIPPING & RETURNS
SHIPPING
|
LOCATION |
RATE (MYR) |
LEAD TIME |
|
Klang Valley Standard Courier Instant Courier West Malaysia East Malaysia Singapore ASIA WORLDWIDE |
6 25
12 25 30 80 250 |
3-5 days 1 day 5-8 days 5-8 days 5-8 days 1-2 weeks 1-2 weeks |
RETURN & EXCHANGE
- All items purchased are exchanged within 7 business days of delivery with the following information sent to hello@shopuplug.com.
- Items are exchangeable for another of same value or higher, but nonrefundable. Condition of exchanged goods must be in the same condition it was first received. Any used, soiled, or damaged goods will not be allowed for exchange.
- Image proof of wear or tear or any other reason for exchange
- Order Number & Purchase online receipt
* To be eligible for return, your item must be unused and in the original packaging that you received it.
- All sales items are non-refundable
- Upon receiving an email request, you receive a response from us approving your return within 1-2 business days.
- You may return the item to this address:
OUTLET: UNPLUG F1-K1, Level 1, Bangsar Village II, Bangsar, 59000, Kuala Lumpur, Malaysia
Contact: +6017 218 3702
* All items will need to be inspected upon return. If the return is in an unsuitable condition, we may send it back to you.
